Refund & Returns
Last updated: June 2026
Replacements
Customer satisfaction is our top priority. We ask that you carefully inspect your shipment upon arrival. Damage claims must be submitted within 3 days of receipt by emailing support@fuzziez.com with detailed information and clear images of the damage. Refunds will not be issued for products that were damaged during shipping — only replacements are provided.
Returns & Refunds
Customers may request a refund of the purchase price (minus shipping costs) for items bought directly from fuzziez.com. The 14-day return window begins from the date the product was received. To be eligible for a refund, the item must be in its original packaging, unused, and unopened. The purchaser is responsible for return shipping costs. After we receive and inspect the returned item, approved refunds will be credited to the original payment method within 5–7 business days.
Return requests must include the following:
- Order number
- Name on the order
- Telephone number
- Email address
- Return shipping address
- Reason for return
Submit your return request to: support@fuzziez.com
Exchanges
Fuzziez does not offer exchanges. If you believe you received an incorrect product, please notify our support team within 48 hours of delivery at support@fuzziez.com.
Contact Information
Fuzziez
Email: support@fuzziez.com
Phone: 1 (949) 333-7444